Privacy Policy

1 Introduction

jlix Casino is an English-language online gaming platform built for Filipino players, accessible at jlix.cam. We take the privacy of our players seriously. This Privacy Policy is intended to be clear and readable — not buried in impenetrable legal jargon — so that you understand exactly what happens to your personal data when you interact with jlix.

This policy covers all personal data collected through the jlix website, any mobile-optimized interface, customer support channels, and any other touchpoint where jlix interacts with you as a player or visitor. It applies to all registered jlix players in the Philippines and to visitors who access jlix.cam without registering.

This Privacy Policy was last updated and became effective on January 1, 2026. The current version is always available at jlix.cam/privacy-policy.

2 Data Controller

jlix Casino is the data controller responsible for the personal data you provide or that we collect in connection with your use of the jlix platform. As data controller, jlix determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

If you have questions about how jlix handles your personal data, or wish to exercise any of your data rights, you may contact us using the details provided in Section 14 of this Policy.

3 Personal Data We Collect

jlix collects the following categories of personal data from players and site visitors:

3.1 Identity and Registration Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Gender (optional, for account personalization);
• Government-issued ID type and number (submitted during KYC verification);
• Photograph or scan of government-issued ID document.

3.2 Contact Data

• Philippine mobile number;
• Email address;
• City and region of residence (e.g., Metro Manila, Cebu, Davao, Quezon City, Makati).

3.3 Financial Data

• GCash registered mobile number and account name;
• Maya account details used for deposit or withdrawal;
• BPI, BDO, or Metrobank account name used for transactions;
• USDT TRC20 wallet address (if applicable);
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment methods — all in Philippine Peso (PHP).

3.4 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited on jlix.cam and time spent on each;
• Login timestamps and session durations;
• Game activity records: games played, bet amounts, game results.

3.5 Communications Data

• Live chat transcripts with jlix support agents;
• Email correspondence with jlix support;
• Responses to surveys or feedback requests (if you choose to participate).

4 How We Collect Your Data

jlix collects personal data through the following means:

• Direct submission: Data you provide when registering your jlix account, completing KYC verification, making a deposit or withdrawal request, or contacting jlix support;
• Automated collection: Technical data collected automatically when you visit jlix.cam, including via cookies and similar tracking technologies (see Section 7);
• Third-party verification: Identity verification data returned by KYC service providers when we verify your government-issued ID;
• Payment processors: Transaction confirmation data returned by GCash, Maya, BPI, BDO, Metrobank, or USDT TRC20 processing channels when you make a deposit or withdrawal;
• Game providers: Game activity data relayed by third-party game providers (such as Evolution Gaming or JILI) when you participate in games hosted on the jlix platform.

5 How We Use Your Personal Data

jlix uses your personal data for the following purposes and on the following legal bases:

6 Sharing Your Personal Data

jlix does not sell your personal data. We share your data only in the following limited circumstances and only to the extent necessary for each purpose:

6.1 Service Providers and Partners

jlix works with carefully selected third-party service providers who process personal data on our behalf. These include KYC identity verification providers, payment processing partners (GCash, Maya, banking channels), game content providers (such as Evolution Gaming and JILI), and platform infrastructure providers. All third-party processors are contractually bound to process data only as directed by jlix and to maintain appropriate security standards.

6.2 Legal and Regulatory Disclosure

jlix may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies — including PAGCOR — where required to do so by applicable Philippine law, court order, or regulatory direction. jlix will notify you of such disclosure where legally permitted to do so.

6.3 Anti-Money Laundering Reporting

jlix is required to report suspicious financial activity in line with applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) obligations. Relevant transaction and identity data may be disclosed to the Anti-Money Laundering Council (AMLC) of the Philippines or equivalent authorities where required.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of jlix's business or assets, personal data held by jlix may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects your data rights.

7 Cookies and Tracking Technologies

jlix uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and collect usage analytics that help us improve the jlix experience.

7.1 Types of Cookies Used

• Essential cookies: Required for the platform to function. These maintain your logged-in session, remember your game preferences, and enable core security features. These cannot be disabled without impairing platform functionality.
• Analytics cookies: Used to understand how players navigate jlix.cam — which pages are visited most, where sessions typically start and end, and which features are used. This data is aggregated and does not identify you personally.
• Functional cookies: Used to remember your language and display preferences, so the platform feels consistent across sessions.
• Marketing cookies: Used to track whether promotional communications resulted in a visit to jlix.cam. These are only active if you have consented to receiving marketing communications from jlix.

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser's settings. Note that disabling cookies may affect your ability to log in, maintain sessions, or use certain platform features. Essential cookies cannot be disabled as they are required for the platform to function.

8 Data Retention

jlix retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents identification of the individual.

9 Your Data Rights

As a jlix player and data subject, you have the following rights in relation to your personal data. To exercise any of these rights, contact jlix support via live chat or email.

jlix will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified of any extension. We may request identity verification before processing a data rights request to prevent unauthorized access to your data.

10 Data Security

jlix implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These include:

• TLS encryption for all data in transit between your device and jlix servers;
• Encryption of sensitive data at rest on jlix servers;
• Two-factor authentication (2FA) via Philippine SMS for account login;
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• Regular security reviews and penetration testing of platform infrastructure;
• Incident response procedures for detecting, reporting, and responding to data breaches.

In the event of a data breach that poses a risk to your personal data, jlix will notify you and relevant authorities within the timeframes required by applicable law.

11 Minors and Age Restriction

jlix strictly enforces the 21+ age requirement for all registered players. The jlix platform is not directed at individuals under the age of 21, and we do not knowingly collect personal data from anyone under that age. If jlix discovers that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor under your care has created a jlix account or provided personal information to jlix, please contact jlix support immediately at [email protected].

12 International Data Transfers

Some of jlix's third-party service providers — including game content providers and platform infrastructure services — may be located outside the Philippines. Where personal data is transferred to a third country, jlix ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.

These safeguards may include contractual data processing agreements with our third-party partners that impose data protection obligations consistent with applicable law. Where we cannot implement sufficient safeguards for an international transfer, we will obtain your explicit consent before the transfer occurs.

13 Changes to This Privacy Policy

jlix reserves the right to update or revise this Privacy Policy at any time. When material changes are made, jlix will notify registered players via the email address on their account and will publish the revised Policy at jlix.cam/privacy-policy with an updated effective date.

Your continued use of the jlix platform after notification of changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you disagree with any changes, you may exercise your data rights under Section 9 or close your account via jlix support.

14 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by jlix Casino, please contact us via:

• Live Chat: Available 24/7 from any page on jlix.cam — the fastest way to reach our team
• Email: [email protected]

Our English-speaking Filipino support team operates on Philippine Standard Time (PST, UTC+8) and handles all data privacy inquiries with care and confidentiality. We aim to acknowledge all privacy-related requests within 5 business days and resolve them fully within 30 calendar days.